Privacy Policy

Privacy Policy

Introduction

Welcome to https://tesla-minor-collision-repair.collision-talk.com (referred to as “Tesla Minor Collision Repair” or “we”). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy details our practices regarding the gathering, storage, access, and management of personal information in alignment with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • European Union’s General Data Protection Regulation (GDPR)
  • Brazil’s General Data Protection Law (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), California’s Financial Information Privacy Act (CFPIA)
  • Colorado’s Consumer Privacy Act (CPA)
  • Utah’s Consumer Sales and Service Act (UCPA)
  • Connecticut’s ConnectiCut Data Protection Act (CTDPA)
  • Virginia’s Virginia Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our online presence, including but not limited to:

Important Note: This policy does not extend to third-party websites, apps, products, or services accessible via links on our site. These entities have their own privacy policies governing user data collection and usage.

Processing Activities

This Privacy Policy outlines our practices when:

  1. You use any of our applications or services as an authorized user.
  2. You visit websites linked to this privacy policy statement.
  3. You communicate with us via emails, calls, text messages, or newsletters.

Personal Data Collection

We collect several types of personal information:

  • Account Information: Details required for creating and managing your user account.
  • Payment Information: Data needed to process transactions, including credit card numbers (partially masked) and billing addresses.
  • Financial Information: Financial records related to transactions and payment history.
  • Purchase Information: Details about products or services you’ve purchased from us.
  • Mobile Device Identifiers: Unique identifiers associated with your mobile device when using our apps.
  • Location Data: Information about your physical location when using our services that require geolocation.
  • Feedback and Reviews: Comments, suggestions, and reviews you provide to enhance our services.
  • Social Media Information: Details from social media platforms when you interact with us on these platforms.
  • Product Information: Any information you share about products or services of interest.

We gather this data through various means: user input forms, direct interactions with our team, automated technologies within our apps, and third-party providers who assist in data collection, all subject to their respective privacy policies.

Cookies

We utilize cookies to enhance your experience on our website and for analytical purposes:

  • Strictly Necessary Cookies: Essential for basic functions like login, navigation, and page rendering.
  • Preference Cookies: Remember user preferences, such as language settings and display options.
  • Analytics Cookies: Track website usage and performance, helping us improve our services.

Users can manage non-essential cookies through our built-in Cookie Manager.

Retention and Deletion

We retain personal data for the duration required by law or for legitimate business purposes. Once these purposes are no longer applicable, we securely delete or anonymize the data to protect your privacy.

Security Measures

We have implemented robust security measures to safeguard your personal data:

  • Encryption: We use encryption protocols for secure data transmission and storage.
  • Secure Third-Party Processing: Our partners adhere to strict security standards to handle data on our behalf.

Children’s Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from minors, and any such collection would require parental consent.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data:

  • Access and rectification of your data.
  • Erasure (right to be forgotten).
  • Restriction or object to the processing of your data.
  • Data portability.
  • Right to withdraw consent at any time.
  • Right not to be subject to automated decision-making, including profiling.

To exercise these rights or have any data-related inquiries, please contact our privacy team using the details provided below.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any modifications will be posted on this page with an updated effective date.

Contact Information

For any questions, requests for data erasure, or privacy-related inquiries, please reach out to us: